Dipesh S   04-09-2017, 04:25 AM
#1
QUESTION PAPERS:-
SYLLABUS

Unit-I          
Practical grammar basic fundamental of grammar and usage, how to improve command over spoken and written English with stress o Noun, Verb Tense and Adjective.  

Sentence errors, Punctuation, Vocabulary building to encourage the individual to communicate effectively and diplomatically, common errors in business writing.  


Unit-II        
Introduction to Business Communication: Basic forms of communication, Process of communication, Principles of effective Business Communication, 7 Cs.  

Media of Communication: Types of communication: Barriers of communication (Practical exercise in communication)  


Unit-III      
Business letter writing: Need, Functions and Kinds. The layout of letter writing. Types of letter writing: Persuasive letters, Request letters, Sales letters, Complaints and Adjustments.  

Departmental Communication: Meaning, Need and types: Interview letters, Promotion Letters, resignation letters, newsletters, Circulars, Agenda, Notice, Office memorandums, Office orders, Press release.  


Unit-IV        
Aids to correct Business writing, Practical Grammar (basic Fundamentals), Sentence errors-Punctuation, Vocabulary building.  

Business Etiquettes Business manners. Body language gestures, Etiquette of the written word, Etiquette of the telephone, Handling business meetings.
This post was last modified: 06-28-2018, 03:25 PM by Dipesh S.
  
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